At mwgaming, your privacy matters. This page explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it safe. Please read this policy carefully before you register or use any part of our platform. If you have questions, our FAQ page is a good place to start.
A clear breakdown of the personal data mwgaming gathers and how each type is used to serve Filipino players.
When you register on mwgaming, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to create and verify your account in line with Philippine regulations on online gaming platforms. We use your date of birth to confirm that you are at least 21 years old, which is the minimum legal age for gaming in the Philippines. Your email and mobile number are used to send you account notifications, security alerts, and important updates about your activity on the platform. We do not share your registration details with third parties for marketing purposes without your explicit consent. All account data is stored on secured servers with access restricted to authorised personnel only. You may update your account information at any time by logging in and visiting your profile settings.
To process deposits and withdrawals in Philippine pesos (₱ PHP), we collect payment-related information such as your preferred payment method, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or sensitive banking credentials on our servers; payment processing is handled through encrypted, third-party payment gateways that comply with applicable Philippine financial regulations. Transaction records are retained for a minimum period required by law and are used for account reconciliation, fraud prevention, and regulatory reporting. If a transaction is flagged as suspicious, our compliance team may request additional verification documents from you before processing the request. All financial data is treated with the highest level of confidentiality and is never sold or rented to outside parties. You can view your full transaction history at any time by logging in to your mwgaming account. For questions about a specific transaction, please refer to our FAQ page for guidance.
When you access the mwgaming platform through a browser or mobile device, we automatically collect certain technical information including your IP address, device type, operating system, browser version, and session duration. This data helps us optimise the platform for the devices most commonly used by Filipino players, including Android and iOS smartphones. We also collect information about which pages you visit, which games or betting markets you interact with, and how long you spend on each section of the site. This usage data is analysed in aggregate to improve platform performance, identify technical issues, and personalise your experience where applicable. We use cookies and similar tracking technologies to remember your preferences and keep your session active while you are logged in. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. Our cookie practices are consistent with applicable Philippine data privacy guidelines.
Filipino players on mwgaming have clear rights over their personal data under the Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access the personal data we hold about you, request corrections if any information is inaccurate, and ask for the deletion of your data under certain circumstances. To exercise any of these rights, you may contact our support team using the email address provided in the footer of this page. We will respond to all verified data requests within a reasonable timeframe in accordance with applicable law. Please note that some data may be retained even after a deletion request if it is required for legal, regulatory, or fraud prevention purposes. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such requests seriously and will work with you to resolve any concerns promptly. Your trust is important to us, and we are committed to handling your data with full transparency.
mwgaming uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using SSL/TLS protocols, ensuring that your information remains private during every session. We conduct regular security audits and vulnerability assessments to identify and address potential risks before they can affect our players. Access to personal data within our organisation is strictly limited to staff members who need it to perform their job functions, and all such staff are bound by confidentiality obligations. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law. We also encourage you to use a strong, unique password for your mwgaming account and to enable any available two-factor authentication options. If you suspect any unauthorised access to your account, please contact our support team immediately and visit the FAQ page for steps to secure your account.
If you have any questions about how mwgaming handles your personal data, our FAQ page covers the most common concerns from Filipino players in plain, easy-to-understand language. You can also review our Terms and Conditions and Responsible Gaming page for related information. Ready to get started? Create your free account today or log in to access all platform features.